Ten years of warranty sounds like a marriage vow for your bike. KTM’s new offer for the 390 range — 10 years or 1.25 lakh km, whichever comes first — is a rare, headline-grabbing promise in India’s middleweight segment.
The scheme covers the 390 Duke, RC 390, 390 Adventure, 390 Adventure X and 390 Enduro R. It’s free for new purchases invoiced during the promotion window and applies only to the first owner; it’s not transferable. Buyers must complete billing before August 31, 2025 to avail the offer. Repairs under the warranty must be carried out at authorised KTM workshops.
Value For KTM Owners
Modern bikes are compact computers on two wheels. When something breaks — ECU, clutch, or gearbox — bills can bite. A single major repair can wipe out months of savings. That’s the practical appeal: long-term protection against big, unexpected bills.
Owners have reported ECU replacements around ₹6,500; aftermarket and OEM parts listings vary higher. If a major electrical or engine repair costs tens of thousands, the warranty can easily justify itself for long-term owners who keep the bike for more than a few years. For someone who flips bikes every 12–18 months, the calculus changes: they pay less risk, but also get less lifetime value from the warranty.
What this means for the used-bike market
Because the warranty is only for first owners, used 390s won’t carry the 10-year coverage. That reduces the direct resale advantage. Still, the scheme may nudge fence-sitters toward new bikes for factory-backed peace of mind. Expect short-term upticks in interest for new 390s.
What to confirm when purchasing the motorcycle — checklist
Don’t trust headlines. Read these items and get them in writing.
- Exact scope of cover. Which parts are explicitly included (engine, ECU, gearbox, wiring harness)? Which are excluded (accident damage, consumables, wear-and-tear)?
- Maintenance rules. Note service intervals and authorised service stamps required to keep the warranty valid. Miss a scheduled service, and you could void the cover.
- Claim process & turnaround. Ask: How is a claim raised? Typical approval time? Who pays up-front for parts while claim is processed?
- Genuine parts clause. Confirm that only OEM/genuine parts are accepted, and whether the dealer can use refurbished parts.
- Documentation needed. Invoice, warranty certificate, service book with stamps, and bills — all must be kept. Get a sample warranty certificate to photograph.
- Dispute / escalation path. Get the KTM customer-care contact info and the dealer escalation workflow in writing. If a claim is denied, you want a named person to call.
If you plan to keep the bike long, ride highways, or hate surprise bills — this is good insurance. If you sell every year or barely ride, the benefit shrinks.
If you’re leaning in, complete billing by August 31, 2025, obtain the terms and conditions in writing, and maintain service records diligently. KTM’s own social posts drove the buzz — but the real proof will be how smoothly claims get handled on the ground.
